Unique Custom Tailored Solutions

Our corporate clients represent a wide variety of geographic areas, industries and program types. We will tailor a solution to meet your unique needs and achieve your goals.

Buyer Value Option

The Buyer Value Option “BVO” program is the most widely used relocation HomeSale program in the USA.  This cost-effective program allows fair market value to establish the home’s value and provides financial benefits to both your company and transferring employee.

With a Buyer Value Option, the Employer is invoiced for the costs associated with the home sale transaction, allowing the client company to cover the closing costs as normal operating costs, rather than a payroll expense.

The Buyer Value Option is a tremendous cost saving solution in several ways:

  • Saves program costs for Employer (lowest cost HomeSale program type available)
  • The Buyer Value Option program allows for increased productivity for Employee who isn’t required to be present at closing (no travel cost / no time away from job)
  • Saves payroll taxes for Employer (social security, etc.)
  • Saves income taxes for Employee (unearned income adding to gross wages, FICA, etc.)
  • The BVO program saves gross-up

Our Satisfaction Ratings

Overall Client Satisfaction 100%
Overall Transferee Satisfaction 98%
Effectiveness of Achieving Desired Results 99%
Satisfaction with Relocation Team 100%
Policy Writing & Consulting Services 98%
Pre-Decision Services 97%
Departure Services 98%
Logistics 96%
Destination Services 97%
Financial Services 100%
Web-Based Technology & Reporting 100%
Supply Chain Management 97%

We are proud to be oldest, most stable Women Owned Business in the relocation industry.  Proud to be a “boutique” relocation management company, MoveCenter offers an unparalleled level of service tailored to meet the unique needs of individual clients.   We function as a true supplier-partner aligning ourselves to fully support your recruiting and retention efforts in 150+ countries.

  • Relocation 101: If your company does not have a formalized relocation program, or it’s time to benchmark your existing program, our seasoned experts will work with you to design and implement a relocation policy that is competitive, effective, and within budget.
  • Compliance: Our Home Sale programs and expense administration services are structured to be IRS tax compliant.
  • Strategic Supplier-Partner: We are more than a vendor. Our goal is to partner with you to help you achieve your strategic recruiting and retention goals. We remain accountable, accessible, committed, flexible and responsive to your unique needs.
  • Increased Productivity: The level of support clients receive allows employees to remain focused on other tasks, while we handle relocation details.
  • MoveCenter is an award-winning company.
    • We are proud to have won over 100 awards throughout our entire company history. Some recent awards we’ve won or been a finalist for include:
      • HRO Today Baker’s Dozen Customer Service winner.
      • Business Times Best Workplace winner
      • EMMA award finalist
      • Stevie Awards finalist
  • Based on ERC’s published averages, our actual results for clients includes lower HomeSale program coststhan our competitors.
    • We compare our actual results for list to contract days with our competitors every year and are consistently 14-28% less for BVO, GBO and AV programs.
    • Our average for days in inventory is consistently lower too, with a range for the last 5 years of 8-59% less days.
    • This translates into a domino effect of savings for our clients.
  • Superior Service: In 1963, we were founded by a forward thinking entrepreneur with a vision of superior service delivery free from stockholders, shareholders and/or private equity firm demands.
  • Independent Company: We have no parent company or subsidiaries, nor do our owners have hidden relationships with, or ownership in, sister companies. We are truly an independent company and we have no plans for organizational changes.
  • Supplier Selection: Our ownership structure provides us the flexibility to choose our network of suppliers according to an evaluation process which assesses key attributes such as price, accuracy, operational excellence, industry experience, and commitment to Service Level Agreements..
  • Dedicated Contact: Each client is assigned a dedicated Relocation Counselor who serves as the single point of coordination and accountability for both you and your transferees, improving communication and efficiency.
  • Accessibility and Responsiveness: Your Relocation Counselor is committed to returning all calls same business day. Clients and transferees are provided multiple ways to contact them 24/7, including weekends and holidays.
  • Reduced-Stress and Increased Morale: Moving is widely accepted as one of the most stressful life events for people. To combat this, we provide a credentialed Relocation Counselor, fully trained on your program and procedures, who assists them from initiation to file closure. The relationship dynamic creates stability and familiarity, reducing stress and increasing morale.
  • Accountability: The MoveCenter Relocation Counselor is responsible for coordinating with you, the transferee, and second-tier suppliers. With this heightened level of involvement, they are well positioned to ensure the success of each engagement.
  • Boutique Experience: As a boutique company, we ensure every customer experience is positive. We are committed to remaining flexible while tailoring programs focused solely on individual clients’ unique needs.
  • Flexible Service Delivery: No two relocations are alike. While remaining within policy and program guidelines, we add a human touch offering options on timing, location, cost, suppliers, agents, etc. to meet individual transferee needs – no cookie cutter solutions here!
  • VIP Level Support: Each client and every transferee receives VIP level support throughout every phase of the relocation process. All phone calls are answered by a live person. For after-hours support, we provide your dedicated Relocation Counselor’s cell phone number and email address. Additionally, clients are given the cell phone numbers of our leadership team / owners.
  • Best Practices: We have your interest in mind and consider a best practice to be “best” only when it specifically supports individual client’s global talent management objectives and business requirements, and is consistent with your operating environment and culture.
  • Web-Based Solution: MoveCenter’s technology is designed to make your job easier. Our enterprise level, password protected software offers real-time data available 24/7.
  • Tailored Reports: There are over 50 standard reports available, plus we have the flexibility to create Ad-hoc reports on any of 13,500 data fields. Client specific custom fields can be added, making the reporting possibilities virtually endless.
  • User Friendly: The system is easy to understand, use and navigate. It coordinates and centralizes communication with all parties involved in the relocation process ensuring satisfaction from transferees, suppliers, and client program managers.
  • IRS Compliant: Our expense tracking and tax gross-up methodologies are continually update to reflect changes in federal, state, and local tax regulations, simplifying and ensuring compliance.
  • Competitive Pricing: By leveraging our volume, MoveCenter’s clients achieve cost savings and a level of service not otherwise available.
  • Supplier Selection: MoveCenter maintains a proprietary database of global suppliers and selects the best one for individual moves based on a matrix of past performance, price, availability, and commitment to meet specific client and transferee requirements.
  • Advanced Home Marketing: Home Owners are provided our advanced home marketing program. We strategize with the best performing brokers to achieve high conversion rates and work with transferees to sell their home quickly for the best price, thus reducing other program costs such as temporary living and household goods storage.
  • Claims Advocacy: We have negotiated terms with our van lines to expedite and ease the replacement value damage claim process. In the event a transferee needs to file a claim, we advocate on their behalf.
  • Overcharge Elimination: We audit all invoices before billing clients and all expense reports before reimbursing transferees. We have seen cost savings as much as 10-15% after being adjusted for accuracy.
  • Serious Commitment: Every file is monitored and evaluated through our Total Quality Program to give you the best suppliers, the most comprehensive follow-up and improved customer service experience.
  • Exceeding Expectations: We develop an understanding of our individual clients’ unique needs and incorporate quality initiatives into every aspect of your tailored program to meet and/or exceed every expectation.
  • Feedback Surveys: Post-relocation surveys are used to quantify the customer experience and both preemptive and post actions are taken where needed.
  • IRS Compliant: Our homesale programs and expense administration services are structured to be IRS compliant. Systems and formulas are updated as often as necessary to meet new local, state and federal laws, ensuring program compliance.
  • During implementation we will collaborate with you to identify metrics related to key performance areas. In the event that we fail to meet the identified target, we are willing to put up to 100% of our fee for that service at risk.

As a premier provider of employee relocation services in North America, with experience moving thousands of employees for Fortune 500 corporations, private companies and government agencies. We have extensive experience working with clients from a variety of industries including:

  • Aerospace
  • Agriculture
  • Bio-Tech
  • Chemicals
  • Pharmaceutical
  • Computer and Software
  • Construction
  • Defense
  • Education
  • Engineering
  • Entertainment
  • Financial services
  • Government
  • Insurance
  • Food
  • Health Care
  • Hospitality
  • Information Technology
  • Manufacturing
  • Mass media
  • Military
  • Retail
  • Telecommunications
  • Utilities

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