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MoveCenter’s EVP Offers Advice and Candid Answers to Global Mobility Insider
As an EVP at MoveCenter, Heisha Freeman’s multidisciplinary role involves setting strategic direction and organizational alignment towards those goals. Her responsibilities include sales and marketing and overlap most areas of the company that affect operations including legal, supply chain management, onboarding, billing, and ongoing customer satisfaction.
MoveCenter is USA’s oldest, most stable, woman-owned Relocation Management Company. The 56-year-old award-winning company offers boutique customer service tailored to meet individual clients’ unique program goals in 150+ countries. Passionate about customer service, Heisha is most proud of her company’s client retention rate of 100% for 26 years (and counting!) coupled with their numerous awards for customer service, best workplaces in the nation, and The Better Business Bureau’s award for business ethics. These successes are, in part, because of Heisha Freeman and her innovative leadership and operating methods. Global Mobility Insider was fortunate to receive the privilege of asking her twenty questions, and she generously agreed to contribute her thoughts.