Start the Conversation

Start the Conversation with MoveCenter. We are excited to begin working together. We invite you to get in touch with us and start today.

Careers

As a family owned company, we foster a positive work environment.  Our employees share values of flexibility, professionalism, and delivering the best customer service possible for our clients. We work hard, have fun, and love what we do.  We are an award-winning employer and proud to say our list of awards includes:

  • Bay Area’s Top Woman owned Businesses by the San Francisco Business Times.
  • 50 Best Places to Work in the Bay Area by the Silicon Valley/San Jose Business Journal , San Francisco Business Times and Deloitte.
  • Best Workplaces for Commuters by Northern California Association for Commuter Transportation.

We believe that investing in our staff, providing development opportunities and offering a workplace that enables our employees to flourish is the reason why we have an exemplary employee retention record.  MoveCenter has jobs with full-time, part-time, telecommuting and flexible work.

Current Openings:

Relocation Consultant

Due to growth, we are looking for an exceptional person to add to our staff.  This person can office at our headquarters in San Mateo, CA or work remotely from a home office within the USA.

MoveCenter’s Relocation Consultants are available to clients and transferees outside standard office hours.  This requires working beyond a standard work week throughout the year with more hours during peak busy seasons, which may or may not fall during Summer, depending on your assigned clients’ program needs.

We need a caring individual who enjoys being the Single Point of Contact responsible for a wide variety of tasks, from working with your clients providing policy consulting and writing, to coordinating all policy benefits and helping transferees during stressful circumstances.  A deep desire to help them, using your excellent customer service skills, is paramount.  You need to be self-motivated, highly organized and have a keen sense of priorities and time-management.

Below is a sample list of tasks a Relocation Consultant may perform:

  • Manage a caseload of assigned clients and their transferring employees.  Maintain the corporate relationship as their Single Point of Contact from MoveCenter.
  • Prepare cost estimates as requested.
  • Active files may include a mix of managed lump sums, renters, home owners and international assignments or permanent transfers.
  • Review, manage, and explain client relocation policies, procedures and benefits to transferees to guarantee compliance.
  • Assess transferee needs and provide concierge services and resources to meet their needs.
  • Maintain contact with suppliers such as real estate agents, household goods moving companies, corporate housing providers, etc. to help facilitate relocations.  Monitor progress and assure client and transferee’s satisfaction with services.
  • Project a professional image through extensive phone and e-mail contact with clients, transferees and suppliers.
  • Update the web-based technology system with relevant information about the transferee and their move.
  • Liaise with other internal departments to process the needs of the transferees and client billing.
  • Perform the first of several audits of invoices and expense reports ensuring accuracy and policy compliance.
  • Prepare reports for clients.
  • Assist with escalation resolution both internally and externally.
  • Provide clients policy consulting and writing as needed.
  • Maintain some knowledge of IRS rules and regulations regarding relocation.
  • Understand and meet all services level agreements.
  • Ability to travel and meet with clients in person if requested.  Eagerness to become familiar with frequent points of destination in order to act as an extension of their recruiting efforts when speaking with job candidates.
  • Infrequent participation in the sales process via phone with travel to attend best and final presentations as needed. (typically 0-2 overnight trips a year until your workload is maxed out.)
  • Other duties as required

Preferred Skills

  • CRP and GMS designations from the Employee Relocation Council.
  • MS Office and MoveTrack by Ineo proficiency.
  • Valid Real Estate license.
  • Home office / remote working experience.
  • Bachelor’s degree; however, related experience in relocation will be considered in lieu of formal education.

Required Skills

  • Outstanding communication, interpersonal, listening and customer-service skills.
  • Strong organizational, time management, and problem-solving skills.
  • Ability to work independently and accurately while meeting deadlines with frequent interruptions.
  • Professional demeanor in all areas (e-mail, phone, in person).
  • Talent for reassuring stressed transferees in an effective calming manner.

Required Experience

  • Minimum of 5 years’ experience at a RMC.
  • Experienced with home sale programs (BVO, AVO, GBO) including U.S appraisal and inspection process.
  • Working knowledge of Microsoft Outlook.

Director of Expense Administration

Due to growth, we are looking for an exceptional person to add to our staff.  This person can office at our headquarters in San Mateo, CA or work remotely from a home office within the USA.

This position will be available to clients, transferees and coworkers with flexible office hours.  This requires working beyond a standard work week throughout the year with more hours during peak busy seasons, which may or may not fall during Summer, depending on clients’ program needs.

We are seeking a talented individual equally capable of conversing with clients who are experts in relocation accounting and payroll processes as well as those with basic questions because they are relocating an employee for the first time.  You will be responsible for a wide variety of tasks and accuracy is paramount.  You need to be self-motivated, highly organized and have a keen sense of priorities and time-management.

Below is a sample list of tasks a Director of Expense Administration may perform:

  • Assist the business development team during sales cycles with information regarding gross-up policies, expense taxability per IRS rules and regulations, and other information as needed.
  • Set up the MoveTrack technology system by Ineo to meet client requirements pertaining to gross-up methodology, GL codes, ad-hoc expense and payroll reporting.
  • Audit of relocation related expenses for the following: inclusion in relocation policy or approval by exception, accuracy, taxability, and relevancy to relocation. This function includes data entry into the MoveTrack technology system, and communicating with clients and Relocation Consultants regarding issues, corrections, or concerns related to expenses via phone and email.
  • Preparation of accurate payroll reporting for clients which may or may not include gross-up calculations. These reports happen per a schedule determined by the client and may also include quarterly and year-end reconciliation reports along with Relocation Tax Report preparation and distribution.
  • Additional expense reporting based on the clients’ requests during the year. This function can include pre-determined scheduled reporting, one-time ad-hoc report requests, and quarterly, semi-annual, or annual client review meetings preparation and attendance.
  • Assist in the preparation of client invoices.
  • Assisting clients and other MoveCenter staff in understanding or explaining gross-up policies, expense taxability per IRS rules and regulations, management report requests, and other duties or requests deemed appropriate by management.
  • Other duties as required.

Preferred Skills

  • Familiar with MS Office
  • Home office / remote working experience (if not located in San Mateo, CA).
  • Bachelor’s degree; however, related experience in relocation will be considered in lieu of formal education.

Required Skills

  • Proficient with MoveTrack by Ineo.
  • Outstanding communication, interpersonal, listening and customer-service skills.
  • Strong organizational, time management, and analytical skills.
  • Ability to work independently and
  • Professional demeanor in all areas (e-mail, phone, in person).
  • Talent for communicating taxability laws and gross-up methodologies in layman’s terms.

Required Experience

  • 5+ years relocation industry accounting experience.
  • Experience using MoveTrack by Ineo strongly preferred.
  • Excellent organizational skills and attention to detail.
  • Ability to analyze data and follow established procedures.
  • Effective communication and interpersonal skills.
  • Reliable and disciplined to meet deadlines while working independently.
  • Dedicated to providing superior Customer Service to both external and internal clients.

Apply for a Future Position

We are always interested in talented professionals for all positions within our company.  If you did not see a currently open position that matches your qualifications and desired career path, please feel free to please forward a current resume in PDF or DOC format as an attachment to info@movecenter.com outlining your job skills, employment history, and salary requirements.

Please use one of the following as your email subject line:

Resume – Expense Administration
Resume – Business Development
Resume – Relocation Consultant
Resume – IT
Resume – Accounting
Resume – Other

We review each applicant’s qualifications carefully and will be in contact should there be a good fit with our current needs. Please do not contact us to check on the status of your resume. Due to the high volume of applicants we receive, regrettably only those selected for interviews will be contacted. We will, however, keep your resume on file, for a period of six months in consideration of future openings.